Customer Service Survey
February 23rd, 2012 | 
Author:
Please take this survey On call centre customer service?
Thanks
When Calling your telephone provider, what sort of service do you expect from the agent on the phone?
What Kind Of Service Do you atcually recieve?
If you called in with a complaint, would you be happy to let the agent deal with it rather then speaking to a manager?
If the Outcome of the call was good would you be happy to recommend the service to friends?
on a scale of 1 – 10 (10 being most important) how important is it that the agent gives they’re name?
How important is a good telephone manner?
yes i would be happy to let an agent deal with the complaint
10 give their name
very important a good telephone manner
Restaurant Customer Satisfaction Survey
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